Question 1

How does it actually work?

Accepted Answer

You pick the group that fits you on this website, click the WhatsApp button, send us a message, and within 48 hours (usually the same day) a real person adds you to the right WhatsApp community. That's it. No apps to download, no login, no fees.

Question 2

Is it free?

Accepted Answer

Yes. Joining any Cuenca People Club group is 100 percent free. We do not sell your number, we do not spam the chat, we do not run ads inside the groups.

Question 3

Can I join more than one group?

Accepted Answer

Absolutely. If you're a digital nomad who hikes Cajas at dawn and loves the mercado, join the Nomads, Hiking and Foodies groups. Most members are in 2 to 4 groups.

Question 4

What's the group size? Won't it be spammy?

Accepted Answer

Each group stays under 250 members with active moderation. Anyone posting promo, crypto, or off-topic links gets removed. The chat is for members, by members.

Question 5

I'm only in Cuenca for a week. Worth joining?

Accepted Answer

That's exactly why Newcomers & Short Stays exists. You get a welcome dinner, airport-pickup carpools, and a dozen locals telling you the real spots within hours of landing.

Question 6

I don't have WhatsApp. Another option?

Accepted Answer

WhatsApp is how Cuenca's expat community actually runs - taxis, apartment leads, doctors, everything. If you're relocating here it's the one app to install. If you really can't, message us from the contact page and we'll figure something out.

Question 7

Are these groups safe? Vetted?

Accepted Answer

Every new member sends one intro message before being added - 1 photo, first name, where you're from, which group you want. We remove anyone flagged for harassment or scams. We're a community of residents and travellers, not a business directory.

Question 8

Who runs this?

Accepted Answer

Cuenca People Club is run by long-term Cuenca residents and travellers who believe nobody should relocate here alone. It's a labor of love, not a company.